Which Westpac corporate accounts are eligible for Osko Payments? 2. How do I know if my payment went through? What can I do? Do I need an internet connection to make Fitbit Pay payments? What is my 4-digit passcode and how can I add or change it? How do I disable 4 digit Passcode sign in, or use a password or fingerprint instead? How do I turn on/off the travel notifications? Can all funeral expenses be paid out of the deceased available funds? 11 April 2017 5. Can I continue to get the benefit of my interest free days on new purchases while I have a SmartPlan on my account? Will I see the purchases I make using Westpac PayWear on my statement? What are the eligible accounts that I can register to make payments using Siri? How can I find the interest earned on my account in the last financial year? Can I add multiple cards to my Garmin smart watch? Can a Direct Debit transaction overdraw my account? Do I need an internet connection to make Garmin Pay payments? How can I create a reconciled payment summary report in Biz Invoice? Which phones or devices can I use Google Pay with? Why? CNET reports that the deal with Westpac makes it the first major bank in the country to join the Samsung family. How do I know I'm on the real Westpac website? Who can I talk to? Can I make a payment from my Credit Card using Siri? How do I view eStatements for an account that has been closed? I received an email from Westpac. Read the Samsung Pay Terms and Conditions before making a decision and consider if it is right for you. I entered the incorrect amount of the cheque when I scanned it, what do I do? Lending criteria apply to approval of credit products. Westpac today announced a partnership with Samsung Electonics Australia to offer another mobile payment option to millions of Westpac Mastercard and VISA debit and credit cardholders. Can I add my card to multiple smart devices and wallets? It was the first … Share. How do I notify Westpac if I’m going overseas? Where can I find out more information about Fitbit Pay? When will I need probate or letters of administration? What happens if my camera doesn’t capture my card details? Where do I find my messages and alerts on Westpac Online Banking? / Can I add my card on multiple devices? Can I view my Digital Card details in Mobile Banking on my iPad or tablet? What do I need to do if I am a US citizen or tax resident? Campbell Simpson. Why don't mobile payments on my mobile work at some terminals? • Pay on the go with eligible phones or wearables. I'm having trouble linking the Westpac Action. When will the External Accounts Service be removed? Will Westpac release funds for additional funeral expenses? If you make a transaction of over $200 you will be prompted to enter your physical card PIN at the contactless terminal... All branches are open: Westpac customers will be able to add their cards to Samsung Pay from 8AM on Tuesday morning. How do I move between Westpac Keyboard, the Android keyboard and other third party keyboards? Is my Digital Card safe if my phone is stolen? How do I set up a credit card repayment reminder in Westpac Live Online Banking? Can I still make split payments using my mobile? Why? How can I set up Samsung Pay on my Samsung Gear device? What happens if my Samsung device is lost or stolen? How do I remove a card from their Fitbit Pay? What is the difference between adding my eligible card from the Westpac App and adding it via the Apple Wallet app? I’ve lost my physical card; can I still use Fitbit Pay on my Fitbit device? What are the interest rates on your home loans? Where can I find out more information about Garmin Pay? How do I remove existing fingerprints from my iPad? How do I make a payment with my Garmin smart watch? What do I require to successfully add a Card to Fitbit Pay? What are the Centsitive Objects Slimline Keeper and Centsitive Patch? How to reset your password and find your Customer ID. Do I need to re-enrol? Is my PayID going to be automatically created? Unless otherwise specified, the products and services described on this website are available only in Australia from © Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714. If I have other partnering site access from Westpac Live e.g. How to put a SmartPlan on a balance transfer, How to put a SmartPlan on large purchases, How to put a SmartPlan on a purchase balance. Which Westpac business accounts are eligible for Osko Payments? I sent an invitation to my joint applicant, but the account isn’t open yet. What is a virtual account number and how is it different from my Card account number? My card details have been removed from the Google Pay app. I’ve added my Westpac Mastercard debit card but can’t see CHQ/SAV. Can I add my cards to more than 1 device? I've deleted the Google Pay app but can still make payments. Will the terms and conditions for my Westpac Debit Mastercard® and Westpac everyday bank account change as a result of ordering or using Westpac PayWear? Westpac has been a notable ‌Apple Pay‌ holdout and is the fourth of Australia's "big four" banks to implement support for ‌Apple Pay‌. How can the currency conversion feature help me? How do I change the account displayed in Quick Balance? Why does it sometimes take longer than I expect for the cheque to be scanned? Read the disclosure documents for your selected product or service, including the Terms and Conditions or Product Disclosure Statement, before deciding. Can more than one person use their fingerprint to sign in on the same device? Which phones or devices can I use Samsung Pay with? If an account at another financial institution cannot accept Osko payments, what happens? What do I do if I haven’t received my PayWear Card? How long will it take for estate funds held in bank accounts to be released? Can I add multiple cards to Apple Pay on my device? If I delete the Windows App from my phone can I download it again? Can I add my loyalty or gift cards to my Apple Wallet? Can I use my digital card details to make online transactions? Samsung Pay will join with Westpac Bank to bring its mobile payment system to the bank’s millions of Australian customers. How do I enable the Westpac Banking skill? If your device has been lost or stolen, you can help prevent unauthorised payments being made with your card on Samsung Pay... Samsung Pay is a secure and easy to use third-party app that allows customers with an eligible card and a compatible Samsung device to make payments... To use Samsung Pay, your Samsung device must be running on Android OS 6.0 (Marshmallow) or higher... No, you will be unable to use Samsung Pay if your physical card is blocked, closed or reported lost/stolen. Can I use my Digital Card once my physical card has been received? This week, Samsung has added an actual Australian bank to its mobile payment system Samsung Pay, with Westpac joining the fold and adding support for credit and debit card holders using its services. eligible Mastercard and Visa credit or debit card. Can I use Apple Pay as a backup if lose my physical card? Once I've linked my Westpac Online Banking to Google Assistant, how do I use it? What is required to successfully add a Card to Samsung Pay? To authorise a Samsung Pay Payment you will need to enter your Samsung Pay authentication on the Samsung Device and if a PIN is required you will need to enter the PIN for your Card at the terminal. How do I make a BPAY® payment using Mobile Banking? Which Westpac business accounts are eligible for linking to an ABN PayID under a Business profile? How do I refresh Quick Balance on my Apple Watch? How do I make an Osko® payment to a BSB and account number? How do I disable or unlink the Westpac Banking Action for Google Assistant from my Westpac Online Banking? Will the Digital Mail be the same as paper mail? The service is protected by Samsung … Westpac joins Citi and American Express, who already offer Samsung Pay to customers in Australia, as the first Australian-owned bank to offer this function. Which devices are supported by Westpac Mobile Banking? Can I see my transactions in Apple Wallet? How do I make a BPAY® payment using Online Banking? I scanned a cheque yesterday but it’s still not showing in my account today. How do I change the PIN for my Digital Card? Can I continue to access my funds prior to receiving my new card? What is the minimum amount that a Term Deposit can be managed using Online Banking? I have additional questions about my account. What if I don’t want to use Online Banking to manage my Term Deposit? When the Westpac Banking for iPad app is updated, will I need to reset my 4 digit passcode? ** If you don’t have a Westpac credit card apply now. I started opening a joint account but no longer want to proceed. Can I save and print my letters from my digital mailbox? I need a new PIN for my credit card or Handycard while I’m overseas. I deposited a cheque at the branch and it was rejected, why? Can someone else use the Google Assistant to access my Westpac accounts? How can I export a detailed transaction history? How do I arrange for Mobile Payments to be blocked if my phone becomes lost or stolen? How do I use my PayID to receive payments? Are there any fees to use Osko® or PayID? Available for eligible cards. How does Westpac know that it is my fingerprint? How do I know if it is legitimate or fake/scam/spam/hoax? What devices are eligible to use Travel Companion? Are running balances available on Westpac Online Banking? What is my ‘Main Account Balance' and how is that different to my ‘Closing Balance’ in SmartPlan? How do I make a payment with my Fitbit smart watch? Can I switch off the NFC functionality on my mobile? Will service outages to the Westpac Mobile Banking app affect my ability to make a contactless payment with my mobile? What if I make a mistake with my Term Deposit in Online Banking? My Westpac Protect SMS code looks different to what I expected. Conditions, fees and charges apply. Citibank and American Express are the two other financial institutions with Samsung Pay compatible cards. As a Business customer, how will Osko® and PayID payments change my bank statement or export? Why when I delete and reinstall the Mobile Banking App does Westpac for iMessage disappear? Which mobile devices can I use to see my Digital Card details? What is the minimum operating system required to use the app on Apple Watch? Partnering with Westpac will bring the security and convenience of Samsung Pay to millions of Australians.” The latest development continues Westpac’s string of digital innovations. If you own a Samsung Galaxy S10, S10e, S10 Plus, A5, A7, S9, S9+ S8, S8 Plus, S7, S7 Edge, S6 Edge+, S6, S6 Edge, S6 Active, Note 5, Note 8 or Note 9 smartphone or a Samsung Gear (S2 and S3 only) or Galaxy Watch, you’ll be able to setup and use Samsung Pay. I have power of attorney over the deceased’s accounts, does this still stand after their passing? How do I know if a payment is received to my PayID? Will my Westpac PayWear Card number be the same as my Westpac Debit Mastercard®? How do I wear and care for the Centsitive Objects Nostalgia Pin? What is the Westpac PayWear Essentials Range and how much does it cost? I don't remember my Customer ID, where can I find it? Which countries is Travel Companion available in? Published 3 years ago: April 11, 2017 at 4:30 pm. (bank feeds). Are there any fees and charges associated with Online Banking? What is the 'Pay' button in the Westpac Mobile Banking app? Samsung Pay comes to Westpac. How do I set up fingerprint or quick sign in? How do I link my Westpac Online Banking to Google Assistant? My physical card has expired. What happens if I miss a SmartPlan Repayment? How can I get the $5 Hey You credit offer if I don't have the Hey You app installed on my mobile? Why do I need to input the value when it’s on the cheque? My physical card has expired, I’ve received a reissued or replacement card, do I need to re-enrol my card in my Apple Wallet? Terms and Conditions or Product Disclosure Statement. Which devices are eligible for the Westpac Keyboard? How do I calculate what I need to pay each month for SmartPlan? Can a joint account have more than two account holders? Do I also need to send the recipient my Account Name? Simply start adding your eligible Westpac cards to make secure payments at contactless terminals almost anywhere in the world. Why do I have to set a PIN for my Digital Card? How do I reset my business user password? Are there additional fees for using Westpac Keyboard? Can I still make mobile payments with the NFC functionality switched off? Or for a Westpac debit card click here to apply. Is the Westpac Banking for iPad or Windows 8 secure? Can someone else use Siri to make a payment with my Westpac account? Can I access the mobile cheque feature on my tablet? The move signals Australia’s large financial institutions are moving on after local regulators ruled against their bid to get Apple Inc. to negotiate over its policies for Apple Pay and iPhone … Westpac Banking Corp is the first big-four Australian bank to enable Samsung Pay, the South Korean technology giant's digital wallet which will compete with both Android Pay and banks' … How do I activate my Credit card or Debit Mastercard? What if I require another copy of the letter posted to me? Which iPhone devices are eligible to use Westpac for iMessage? How do I know that a PayID belongs to the correct person? Is my card eligible to set or change my card PIN online? What information is available for interest rates and tax? What is Westpac online banking for businesses? What happens if I close my Westpac everyday bank account? Have received my Westpac Debit Card and setup Samsung Pay on my Gear S3, doesn’t seem to be possible to setup loyalty cards though. Samsung Pay is a secure and easy-to-use mobile payment service that’s accepted at all contactless terminals. Tap and pay with Samsung PayTM or Google PayTM**, PayWearTM and Fitbit PayTM. How can I backdate manual payments in Biz Invoice? What do I do if Westpac is still sending mail to the Deceased? What is the Foreign Accounts Tax Compliance Act (FATCA)? How do I stop payments to my PayID or de-activate my PayID? I deposited a cheque using my mobile but it was rejected, why? Are there any additional fees for using credit card repayment reminder? Do the Westpac Group and Hey You share any customer details? Westpac will be the last of the four major banks to offer Apple Pay after ANZ, Commonwealth Bank and National Australia Bank (in that order) made Apple Pay available to their customers. What happens when I fill in the online form? How can I earn and redeem Altitude Rewards? Can I increase the $20,000 limit which currently applies for a 7-day period? Manage Term Deposit online - what if more than one person needs to authorise changes? What is the Centsitive Objects Nostalgia Pin? Why am I seeing a message to contact my bank? Can I get the $5 Hey You credit offer if I already have the Hey You app v3.0.1 (or above) on my mobile? Westpac Group, chief executive, consumer bank, George Frazis, said in a statement that Samsung pay is one of many digital solutions the bank is progressively introducing to its 9 million customers. Samsung and Samsung Pay are trademarks or registered trademarks of Samsung Electronics Co., Ltd. © 2017 Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714. Where can I find out more information about Google Pay? Do I need to use my card PIN with Samsung Pay? What happens if I want to break a Term Deposit contract before maturity? While they may have been fighting to collectively bargain with Apple for access to Apple Pay it seems Westpac were happy to jump on board Samsung’s […] The move marks the first Aussie bank to join Samsung’s mobile payment system, with Samsung Pay … How will my personal information be shared with Apple? My Amazon Echo device is not working. How do I access the mobile cheque deposit feature? Introducing another way to pay with your compatible Samsung phone. What if my Apple Watch is stolen – will someone be able to access my accounts? Can I use Cardless Cash to get cash to others? With the removal of the online keypad, I’m concerned about keylogger software, what does Westpac do to protect me? What is the 'Pay' button in the Westpac Mobile Banking app? What is required to successfully add a Card to Samsung Pay? How do I set up a recurring payment online? What do I do if my PayWear Card or complimentary black Keeper included in the Essentials starter pack is faulty? If I don't have biometrics set up on my iPhone, can I still use Siri? Will I still receive calls letters SMS etc whilst assistance is in place? Westpac Banking Group has launched Samsung Pay, opening up the phone-based wallet to debit and credit card cardholders across both Mastercard and Visa. Who can use the Westpac Banking Action for Google Assistant and what accounts are eligible? How do I change my Westpac Online daily payment limit? These may change or we may introduce new ones in the future. Where do I find my Digital Mail in Online and Mobile Banking? samsung galaxy s8 samsung galaxy s8 plus samsung pay. What do I do now? How does Westpac for iMessage differ from using the banking features from within Westpac Live? What are my transfer limits for business accounts and how do I change them? How do I close my everyday or savings accounts (including DIY Super Working accounts and DIY Super Savings accounts)? Which phones or devices can I use Samsung Pay with? Can I use the Westpac Banking Action for Google Assistant for general customer service support? Why do I need to complete verification when adding my card to Google Pay? I need help opening a joint account. (Source: Samsung) Westpac today became the first of the big four banks to hop onto Samsung Pay, a digital wallet available on both … Can I view my Digital Card details for a co-branded Westpac AMEX card? How will I know if it's going to be an Osko® payment when I make a payment? Will my password information for non-Westpac accounts remain secure? What are the interest rates on your credit cards? Have you changed the password length or requirements with the changes to the Online Keypad? Can I choose the one I want to use for the transaction? The agreement comes just two weeks after a group of Australian banks, which included Westpac, lost a fight to collectivity negotiate with Apple and boycott and iPhone maker’s payment platform, Apple Pay. How do I know if my mobile payment has been successful? What is the ‘Monthly Payment Balance’ and how is that different from my normal statement Closing Balance in SmartPlan? How will I know if I have Digital Mail available? What happens if a Term Deposit is held as a security or has a restricted status? Can I use the Westpac Banking skill for general customer service support? Do I need to have Westpac SMS Protect to set up a PayID? I’ve been able to Pay to Mobile for a while. Is it possible to change a scheduled payment? Westpac joins Citi and American Express, who already offer Samsung Pay to customers in Australia, as the first Australian-owned bank to offer this function. Unless otherwise specified, the products and services described on this website are available only in Australia from © Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714. Westpac Banking Corp is the first big-four Australian bank to enable Samsung Pay, the South Korean technology giant's digital wallet which will … Samsung claims there is no expiration for the money that’s loaded to Pay Cash as well as no fee for inactivity. Why? If I create a PayID, can people still pay my BSB and account number? Samsung Pay with Samsung Gear smartwatch. Why do I need to nominate a default account? Samsung Pay launched in Australia back in June 2016, with just American Express and Citi on board, and to date they have been the only bank providers down under. What if I don’t respond to a request for information about the tax residency of my business? Can I make a mobile payment if my mobile is asleep? What should I do if I think my account has been compromised? Which phones and devices can I use Fitbit Pay with? Westpac Is Now On Board With Samsung Pay. Are the Samsung Pay transaction limits and PIN the same as the physical card? Does this mean the online keypad will be replaced if my session has timed out? How do I change a user’s Daily Payment Limit in Westpac? What should I do if I have issues creating a PayID or making or receiving PayID payments? Every transaction is authenticated by your fingerprint, iris scan or you can set a 4 digit PIN number. Why is the Windows App being removed from the Windows store? Which Westpac cards are eligible to be added to Apple Pay? How do I get an emergency card replacement while I'm overseas? How do I know if my contactless payment using Westpac PayWear has been successful? How can I customise an invoice number in Biz Invoice? Pay it your way. On what devices can I use Siri for Westpac banking? How do I change my current Westpac credit card to a different Westpac card? My physical card has expired. I can see my card in my Garmin but the transaction is declining. What is Apple Pay, where can I find more information on Apple Pay? What security devices are available in Online Banking? Can I make payments to friends, pay bills or transfer money using Siri? What happens if I scan my fingerprint incorrectly more than 5 times? Westpac has today announced their debit and credit card holders can now use Samsung Pay – a first move from the big bank outside their own app and payment technology. How does the Westpac Protect™ SMS Code provide extra protection? What should I do now? You can pay with your Samsung phone or smart watch on the go – it’s your choice. Once I’ve enabled the Westpac Banking skill, how do I use it? How does SmartPlan affect my credit card payments? Samsung Pay is available at thousands of retail outlets across Australia wherever NFC (Near Field Communication) payments … How do I change my SMS Code mobile number? Can I use Apple Pay to tap on / off on Opal in NSW? Manage Term Deposit online - if a Third Party has access to my Term Deposit, what can or can’t they do? I can see my card in Apple Wallet but my transaction is declining, why? Do I get signed out of Tablet Banking when I close the app? Westpac is the first major bank Samsung has partnered with for Samsung Pay, and is the first partner Samsung has added since launch of Samsung Pay in June last year. If I am going overseas, will I be protected? On what devices are the Westpac skills available? What is Siri and how do I set it up on my iPhone? The smart wallet which allows you to make payments and use your loyalty cards and tap for transit on Sydney's Opal network. Consider its appropriateness to these factors before acting on it. What do I do if I haven’t received the additional PayWear Accessories I purchased from Winc? I am using an unsupported browser and the Westpac Live sign-in page does not display correctly, what should I do? What is BPAY View® and how do I register for it? What should I do if I want to deposit a cheque greater $20,000? Can my additional card holder add their card to Apple Pay? 9:30am - 4pm, Mon - Thurs Conditions, fees and charges apply. Why is the External Accounts Service being removed? Westpac PayTag is designed as a companion to your existing Westpac Mastercard product and is available with all of our Mastercard credit and debit cards. How do I know the cheque went through if my phone 'died' whilst submitting it? How can I identify on my bank statement that my cheque was deposited via the app? What happens if the cheque is dishonoured or declined? Samsung already has Citibank’s Mastercard and Visa credit card holders on board, as well as American Express, so Westpac’s various debit and credit cards will massively bolster the roster of Samsung Pay payment methods available. All you have to do is to select the card and tap it at the checkout. I can see my card in Google Pay but my transaction is declining. Published 3 years ago: April 11, 2017 at 4:30 pm. Can someone else use Alexa to access my Westpac accounts? What is the Centsitive Objects Band + Chain? How many SmartPlans can I have on my account? Westpac partners with Samsung Pay to offer flexibility, convenience and choice to millions of customers. Alongside your eligible Westpac card, you can also add loyalty and gift cards to Samsung Pay. Why am I being redirected back to the Mobile Banking app when trying to pay some Payees? What if I have 2 banking apps? What tablet devices is 4 digit passcode available on? What will happen when my card expires? Why am I asked to complete verification when I add my card to Apple Pay? Can I use my Digital Card details to make online transactions? What happens if my application for financial hardship is declined? Why? Do I still get reward points when I use Garmin Pay? How do I make a contactless transaction using my mobile? I can see my card in my Fitbit but the transaction is declining. When the Westpac Banking for iPad app is updated, will I need to reset fingerprint sign in? How can I view my external account information? Are mobile payments from my mobile secure? What do I do if my PayWear Card has been misplaced or is lost or stolen? I can see my Card in Samsung Pay but my transaction is declined. I’ve received a reissued or replacement Westpac card; do I need to update my card information in Samsung Pay? We use cookies to secure and tailor your web use. Where can I get help with Mobile Banking? Westpac's deal with Samsung … What do I require to successfully add a Card to Garmin Pay? These may change or we may introduce new ones in the future. If my mobile runs out of battery, or I have it turned off, can I still use it to make a contactless transaction? What if there are no participating Hey You cafes/businesses in your area? How do I add my eligible card to Apple Pay from the Westpac App? What do I do if my Global Currency Card is lost or stolen? I can see the mobile cheque feature on my personal profile but not on my business profile? How do I get the Westpac iPhone or Android Phone app for Mobile Banking? What information am I sharing with Apple via Siri? What should I do? Share. How do I find out more about the Transport for NSW Contactless Payments Trial? If I have Face ID capability on my device, do I have to use Face ID sign in for Mobile Banking? Are Westpac Keyboard transactions secure? How long will it take for the Payee to receive the payment I made to them via the Westpac Keyboard? Is there a limit on the value of purchases I can make using my mobile? Can I use my Online Banking details to sign in to the Westpac App? If I’ve reported a fraudulent transaction on my card, will I still be able to use my Digital Card details? How can Travel Companion help me when I’m overseas? Garmin Pay means you can leave your cash and cards at home and go wherever your active life takes you. Why is this? Why do I need to verify my card when adding it to Samsung Pay? Can I use the Westpac Banking skill for transfers and payments? Why hasn't my mobile payment gone through? Full details are available on request. If I perform a factory reset on my Fitbit device or delete my cards from Fitbit Pay, does this impact my physical cards? Why? How do I disable or unlink a Westpac account from the Westpac Banking skill? Can I use the Westpac Banking Action for Google Assistant for payments with my Westpac accounts? My Westpac Handycard does not have a CVC, what can I do? Does my PayWear Card have an expiry date? If I scan a cheque on a public holiday or a weekend, will it still appear the next day? Samsung Pay … How do I cancel the mobile payments feature? I can see my Card in Samsung Pay but my transaction is declined. Manage Term Deposit online - what is the Six Business Day Variation Period? Where can I find the $5 Hey You credit offer T&Cs? Can I use Google Pay as backup when I lose my card? Campbell Simpson. How do pending transactions affect my balance? I’ve received a reissued or replacement Westpac card; do I need to update my card information in Fitbit Pay? The ‘big four’ bank announced a partnership with Samsung Electronics Australia to provide Samsung Pay to Westpac … Where can I find out more information about Samsung Pay? If I restore the default settings on my Garmin smart watch or delete my cards from Garmin Pay, does this impact my physical cards? How do I authenticate when using the Westpac Keyboard? Why do I need to “allow full access” and what data is collected by Westpac? Why? What happens if my Android phone is lost or stolen? Why can't I deposit into my credit card account like I am used to doing via the branch or ATM? Can I set it up later? Will I still be able to give and receive access to other Westpac customers’ accounts? What's the purpose of the ‘Reference’ field when sending an Osko® payment? What is the difference between selecting CHQ or SAV rather than the Mastercard payment option for my Mastercard Debit card? What is my 4-digit passcode for balance requests and how can I add or change it? Are there any additional fees and charges for adding my card to Apple Pay? Which Westpac personal accounts are eligible for Osko® payments and linking to PayIDs? What should I do if I have experienced fraud on my credit card? How do I pay out and close my Personal Loan? How do I stop receiving paper statements and receive them electronically? I've lost my physical card; can I still use Garmin Pay on my Garmin smart watch? What tablet devices is fingerprint sign in available on? Will mobile payments work if I have a case on my mobile? I've received a message to call Westpac on the ‘Verification Needed’ screen, why?